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EfficientIP Professional Services

Learn more about our customer-centric DDI project delivery and training.


Services We Provide

EfficientIP’s focus is teamwork, and quality is our driver to success. Our professional services engineers, project managers, and trainers work as a part of your team to deliver the best in DDI. Beyond regular implementation for client rollouts, we offer:

  • Audits of existing network and DDI solution

  • Platform upgrade assistance

  • Consulting expertise

  • DNS Risk Assessment

  • Technical Account Management (TAM)

  • Training

Professional services mission

EfficientIP Professional Services By Numbers

We put the customer at the center of everything.


In-house professional services


Customer satisfaction rate

Projects touched 2023

Newly deployed customers on SOLIDserver since 2022

“The EfficientIP Team was excellent to work with and very responsive. We had a smooth successful project implementation and our leadership was very happy with the results.”

Dan Koehn

United BioSource Corporation (United States), Senior IT Manager

“I’m very happy with the implementation of the SOLIDserver platform at Umicore, and with the way of working at EfficientIP. I’m looking forward to adding some new pieces to the environment already.”

Pieter Cornelis, Umicore (Belgium)

Internal IT Technology Consultant

“EfficientIP has been a dream partner for us. This was indeed a risk and a large project…[their] knowledge and partnership was one of the key successes on this project, and we hope to work together again.”

Mia Macfarlane, Moneris (Canada)

Senior Project Manager - Project Delivery - Technology Infrastructure

“EfficientIP is the best. We are very satisfied with the results of this project.”

Fadel Asghari, Datacomm for Telkomsel (Indonesia)

System Consultant Engineer

Project Delivery Approach

EfficientIP understands that clients feel a risk of change when migrating from one system to another. That’s why we base our project approach on PMI methodology, with each phase ensuring structure and manageable steps. New solution deployments are on a fixed price basis, versus charging for time and materials. Using our proven, repeatable migration processes alongside consistent communication on project goals and timeline, we take full ownership of the deployment.

Professional services migration by environment

Let’s Be In Touch

Contact us to learn more about our approach, or to support your new project.

New Deployment Phases & Key Deliverables… and Why It Matters

Initiation & Design

Configuration & Testing

Deployment & Transition

Project Closure

Initiation & Design

Initiation & Design (typically 4-8 weeks)

This phase of the project’s life cycle is essential and is the foundation for all remaining phases of the project.

First, the EfficientIP Project Manager schedules a kickoff meeting with the Customer’s Project Manager and stakeholders to review the project’s scope, Customer prerequisite tasks to be completed, discusses project framework, schedules training, and provides documentation for initial setup. The project plan is then built based on target dates, as mutually agreed upon with the Customer.

We also conduct design workshops with key stakeholders on the Customer’s side to review the technical solution to be set up, validate functional requirements and discuss migration strategy for the cutover. Those design discussions are captured in a High-Level Design (HLD) document, which is the basis for the configuration of the solution moving forward.

Key Deliverables

  • Project register capturing all actions, risks, issues during the project’s lifecycle and reviewed on a regular basis with the Customer
  • Detailed project plan outlining all key milestones and baselined according to Customer’s constraints
  • High Level Design (HLD) describing the configuration to be applied
  • Test Book describing the main standard use cases to validate the solution
  • Draft Migration procedure containing detailed steps to perform the migration and cutover from legacy system to the new EfficientIP solution

Key Resources

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