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User experience

ServiceNow Integration with EfficientIP: Reducing complexity for network management

IT service groups are increasingly using ITSM (IT Service Management) solutions to initiate and track internal service requests. At the same time, the ITSM editors themselves are now incorporating automation tools, for allowing customers to automate tasks to expose as a catalogue of services. Within any IT service automation workflow, IPAM (IP Address management) is a key process. So it brings tremendous benefits if a company integrates ITSM to the IPAM component of their DDI (DNS-DHCP-IPAM). As the API of...

SOLIDserver 7.0: Bringing Enhancements for Simplifying and Securing Your Network

With the new release of SOLIDserver 7.0, EfficientIP continues to prove its pivotal role for networks in the areas of IP resource management, automation and security. This new release comes with exciting new features such as a brand new user interface designed to improve user experience. Powerful enhancements of our DNS Guardian highlight, more than ever, the key role of the DNS in the global network security ecosystem. DDI has not been left out either, with important evolutions to support...

Digital Transformation: Accelerate Application Delivery with IPAM

Digital transformation is a matter of people and processes Digital transformation is about creating value on bringing together people, processes and data. It impacts every organization in the way they operate their processes, requiring more efficiency, and a more customer-centric approach. In some cases, it transforms deeply the way organizations are run, requiring new management and individual behavior – the right to fail, autonomy, self-organization, initiative, principle of subsidiarity, delegation – what sometimes is called “agility”. Digital transformation impacts the...

Simplify SDN Deployments of User Networks with End-to-End Automation

Access networks are evolving as enablers of digital transformation In these times of digital transformation and cloud migration that tend to lower the workload in enterprise-owned datacenters, there is one topic on which network teams are putting strong focus: the access network. Deploying an access network is still challenging nowadays. It requires preparation time, configuring equipments and services, manipulating multiple technologies, and coordinating with other teams. All these actions imply major delays. Viewed from other business lines in the enterprise,...

Telcos Have Everything to Lose from DNS Attacks

Last month, telco service provider O2’s service went down across the UK. Users were unable to make calls, texts, or surf the internet. The outage lasted just 40 minutes as priority repairs were made. However, thousands of angry tweets were sent to the company in a scene that caused the company damage to its reputation. O2 is not likely to forget this, and neither will its customers, both existing and those that could have been. The cause of this particular...

Secure Your Network with DNS: Episode 2 – Maximizing Application Availability & User Experience

This blog is the second of four episodes which help describe best practices for utilizing DNS to protect your overall network. The internet would be nothing without the DNS and many recent events have highlighted this fact the hard way (Dyn attack, various ISP DNS outages, etc.). While routers are routing IP packets across the network, DNS is routing all the communications between the users and their applications, as well as the communications between the applications themselves. As a result,...

IoT in Higher Education: How DDI Enhances User Experience

This week’s blog comes to us from our very own Paul-Emile Bellaloum, Global Project Delivery Manager. Different surveys show that more than 80% of students believe personal information will transform their higher education experience. Today’s students are comfortable sharing their personal information, but they expect more in return from schools when they do. Just like with an app, they prefer to “give to get” when it comes to data. IoT is seen as a valuable means of gathering data, and...

Poor User Experience? DNS Can Help

Today, the user experience of digital services has the greatest impact on the perception of an organization’s ability to operate competently and successfully in a digital world. It is the key competitive differentiator, and is essential for avoiding the risk of customer churn. Website visitors, syndicated content consumers, partners who consume APIs exposed by your web services, and staff members all rely on the organization’s infrastructure to be highly responsive, as well as always available. If users and machines are...

Make Cloud Orchestration Simple Through DDI

The cloud has driven the greatest change in enterprise IT strategy within the last three years, with the public cloud services market increasing by 69% since 2014, according to Statista. Whether it is a public, private or hybrid cloud deployment, technology leaders see the value cloud provides for their businesses, often considered as a strategic initiative as part of a digital transformation program. Due to the complexity of multi-cloud and managing many providers, cloud orchestration is now an important challenge...

DNS Security: The Telecom Sector’s Achilles’ Heel

Telefonica, Deutsche Telekom, TalkTalk and Verizon have been wake up calls for telecom cyber security over the past year. The continuous growth of internet traffic, driven by the rise of edge computing, mobile app usage and on-demand videos to name a few, places great pressure on telecoms to operate, manage and secure their DNS networks. As the world makes the move to 5G networks, a sense of urgency is placed on telecoms to gear up their security if they are...

Simplify & Secure Your Network

When our goal is to help companies face the challenges of modern infrastructures and digital transformation, actions speak louder than words.

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