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November 7, 2022 | Network & Cloud Automation
More and more, IT service groups are making use of IT Service Management (ITSM) solutions to action and track internal service requests and issues. Automation Tools are increasingly being used by ITSMeditors, to allow customers to automate tasks to expose as services (catalogue of services).
As IPAM (IP Address Management) is a key process within any IT service automation workflow, it becomes extremely beneficial for companies to integrate ITSM to the IPAM of any DDI (DNS-DHCP-IPAM) solution.
One such ITSM/IPAM alliance is that between ServiceNow and EfficientIP. The EfficientIP SOLIDserver APIs have been designed to be leveraged by most orchestration tools. This has enabled a plugin (‘“activity pack”) to be created to simplify interactions between the two.
When our goal is to help companies face the challenges of modern infrastructures and digital transformation, actions speak louder than words.
